MOTORLINK
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Privacy Policy

Last updated: January 2024

1. Information We Collect

MotorLink AutoConnect collects information to provide a better experience and facilitate connections between users. We collect:

  • Personal Identifiers: Name, email address, phone number, and physical location.
  • Vehicle Information: Registration details, photos, VIN/Chassis numbers, and maintenance history provided by sellers.
  • Authentication Data: Login credentials and account preferences.
  • Technical Data: IP addresses, browser types, and usage patterns on our platform to improve performance.

2. How We Use Your Information (Kenya Data Protection Act 2019)

In compliance with the Data Protection Act of Kenya, we use your information only for legitimate business purposes:

  • To verify dealer and seller identities and maintain platform integrity.
  • To enable communication between buyers and sellers regarding specific vehicle listings.
  • To process payments and brokerage commissions through secure third-party gateways.
  • To send transaction alerts, security notifications, and service updates.

3. Information Sharing and Disclosure

MotorLink is a marketplace facilitator. When you express interest in a vehicle:

  • Your contact details may be shared with the listing Dealer or Seller to facilitate a viewing or sale.
  • We do not sell your personal data to third-party marketing companies.
  • We may disclose information if required by law or to protect against fraudulent transactions.

4. Data Retention and Security

We implement robust technical measures, including SSL encryption and secure database protocols, to protect your data. Your information is retained only as long as necessary to fulfill the purposes for which it was collected or to comply with legal, accounting, or reporting requirements.

5. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request erasure of your data when it is no longer necessary for our operations.
  • Object to or restrict the processing of your data under certain conditions.

6. Contact Our Compliance Team

For any data-related queries or to exercise your rights, please reach out to our team at privacy@motorlink.co.ke